We're Here to Help You
Got questions about an existing order, garment sizing, or shipment status? Contact our dedicated email support desk.
Ghubaira Support Team
Fast Email Resolution
If you're inquiring about an existing order, include your 5-digit Order Reference Number (e.g. #GHU-12345) for faster processing.
Send An Email Message
Fill out the form below and our staff will reply directly to your inbox
Frequently Asked Questions
How long does delivery take?
Express orders in Riyadh are dispatched daily and arrive within 24 to 48 hours. Other cities in KSA typically arrive in 2-3 business days.
How do I request a size exchange?
Simply email orders@ghubairastore.com with your Order Number and desired replacement size within 7 days of receiving your parcel.
What payment methods do you accept?
We support Cash on Delivery (COD) as well as Mada, Apple Pay, and STC Pay with 100% secure processing.